Frequently asked questions

Quick answers about getting started, how the rotation works, and privacy. Don't see your question? Email us.

Getting started

First steps for organizers and players.

  • How fast can I make my first schedule?

    A few minutes. Add your players, pick a format, press Make the schedule, and print. The steps are on How it works. The next week, “Start from last time” copies your setup so it’s even quicker.

  • Do I need to download an app?

    No. It runs in the web browser on any phone, tablet or computer. Nothing to install, for you or your players.

  • Do my players need an account?

    No. Players scan the QR code on the printed sheet, or tap the link you text them, and tap their name to see their games. There’s nothing for them to sign up for or pay.

  • I’m a player. How do I see my games?

    Ask whoever runs your group for the link, or scan the code on the printed sheet at the courts. Then tap your name. More on the For players page.

Sessions & scheduling

How the rotation works, and changing things on the day.

  • How does it decide who plays with whom?

    Every round it looks for new partners and new opponents, so the same two people rarely team up twice. Sit-outs are spread as evenly as the numbers allow, and nobody sits out twice in a row when it can be avoided. A fair-play check under the schedule tells you in plain words what came out even and what couldn’t.

  • How do “rather not partner” requests work?

    You can note up to three people a player would rather not partner with. It’s a request, not a rule: the scheduler honors it whenever the numbers allow, and the fair-play check tells you if it couldn’t.

  • Can I change the schedule after it’s made?

    Yes. Tap two names in a round to swap them, change which court a game is on, lock the rounds that have been played, and reshuffle one round or every unlocked round. Undo works for all of these.

  • What if someone leaves early or doesn’t show up?

    If you know ahead of time, set a game limit for them when you make the schedule, and their games come first. On the day, choose Remove a player and pick “Had to leave” or “Didn’t come”. Rounds you’ve locked stay as played and the rest are rebuilt fairly. If they come back, Add walk-in puts them back in.

  • Can I add a round or change the number of courts?

    Yes. Courts & rounds lets you add or drop rounds and courts after the schedule is made. Locked rounds stay as they are; the rest are rebuilt.

  • What formats are there?

    Rotating doubles (new partners every round), mixed doubles (always one man and one woman per team, or mixed when possible), fixed partners (pairs stay together, opponents change) and singles. All of them are free.

Free & privacy

What it costs, what we keep, and how to delete it.

  • Is it really free?

    Yes. Making schedules, printing them and sharing them is free for organizers and players. No credit card and no trial. If optional paid extras are ever added, we’ll say so clearly before anything changes.

  • What information do you keep?

    For organizers: your name, email and password (stored scrambled, never readable). For players: the names and details the organizer types in, like a favorite court. Email is optional for players. More in the privacy summary.

  • Who can see the schedule link?

    Anyone who has the link (or scans the sheet) can see the schedule: player names, courts and rounds. Nothing else. The link is long and random, so share it with your group rather than posting it publicly.

  • Do you sell data or show ads?

    No. There are no ads, and we don’t sell or share your information.

  • Can I delete my data?

    Organizers can archive or delete players in the app. To delete your whole account and group, email hello@pickleballcourtscheduler.com and we’ll take care of it.

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Email support

hello@pickleballcourtscheduler.com